Question of the Week

Back

How to upload documents in your ImmiAccount when you cannot meet the request for more information from DHA?

Category: Visa for Australia

Question asked

Hello,

I applied with my Australian partner for the partner visa 820/801.

It has been already looked at and they are asking me for 3 more things by the 9th of March 2022:

1) Strong evidence of de-facto relationship (residing together), financial aspects of the relationship, nature of the household, social aspect of the relationship, nature of the commitment to each other. Apparently what (or how) I have provided is not enough

2) Police checks for multiple countries for a middle name that was present on my hungarian passport that expired in 2018 but is not present in my current italian passport. I was born in Italy from Hungarian mother and Italian father, in Hungary I was registered as R. S. while in Italy T. became my middle name that can't be used in official documents. How can I get police checks for a name that doesn't show in any current document?

3) A copy of the birth certificate obtained after my birth in 1982. My mother is out of Italy till the 2nd of April 2022, I need an extention because she is the only one who can phyisically get that paper and send me a copy.

Thanks.

Answer provided by Migration Agent

Hello R.

The Department often makes requests like this. Perhaps your evidence hasn't been clearly labelled for them. I suggest getting out everything you have a separating it into the areas they are asking for and then uploading it in those sections. All photos should be clearly labelled and dated. All messages should be too. Detail the financial aspects - joint accounts, things bought together like furniture for example. Upload screenshots from your social media - photos that you have both been tagged in for example - even from friends accounts if you can.

The police checks, usually different names can be added to all police checks, so just get them re-issued with all the names.

Upload the receipts for applications of the documents requested.

Write a cover note explaining why the birth certificate will be delayed. However I just did a quick search for 'certificato di nascita online' - and I don't know which commune you lived in, but it might be also worthwhile looking into that as there seem to be a few different ways of getting a copy.

But failing that - explain why you cannot get it online and when you will be able to get it,

I hope this has helped. You may read more about applying for a partner visa in Australia.

Thank you for using Ask-An-Agent. If you need further services from myself you can always message me using the Ask-An-Agent messenger or chat. You can also reach me by contacting Amy at amy.jacobson(@)ask-an-agent.com.au – and don’t forget to mention your question ID so that I can keep providing immigration services to you.

Connect with Migration Agents and Immigration Lawyers

75 Agents and Lawyers are currently online. View profiles and compare ratings before hiring your migration agent.

Ask-An-Agent is the trusted online marketplace connecting consumers and businesses with migration agents and immigration lawyers.

It's never been easier.

List of Migration Agents

Or search the Immigration Blog for the latest updates

Immigration Blog

What is the difference between choosing Ask-An-Agent over Facebook Groups or other Forums?

Facebook Groups, Blogs and Forums are a great place for meeting people although they’re still the online equivalent of an anonymous village pub.

Answers on Facebook Groups, Blogs and Forums

are provided by complete strangers you may not know.
locked in time and may be outdated.
may not fit your unique set of circumstances.

Information provided by unqualified strangers is unreliable. Trusting it may be harmful to you.

It is your future and we believe you deserve qualified and affordable legal advice before preparing your visa application and spending your dollars.

Know that we have got your back

You get qualified legal answers online, 24 hours a day and 7 days a week.

Ask your questions online from the comfort of your home. A migration agent or immigration lawyer will provide a qualified and reliable answer in writing and by email to your inbox.

Ask your Questions

Get the Ask-An-Agent app

It is fast, easy and free!

The Ask-An-Agent community

Whether you’re hiring a migration agent or post your migration questions, know that we’ve got your back every step of the way.

Trust and Safety

Pay.Safe

Migration Agent Fees

Ask-An-Agent community members are celebrating the best migration agents, immigration advisors and immigration lawyers.

Congratulations to all the 2022 Immigration Choice Awards winners.

Immigration Choice Awards 2022

Meet your Migration Agents and Immigration Lawyers

View migration agent profiles. Read reviews from other community members who have already hired a migration agent.

Quick Links:

Migration Agents in Brisbane

Migration Agents in Melbourne

Migration Agents in Perth

Migration Agents in Sydney

Or meet with an Agent near you: Find Migration Agents near me

Promotion from our Partner

Info on ads

We had a great experience with our migrant lawyer and fair prices.

Anthony Hovorka

Vania is very knowledgeable, helpful and professional. When there were any complications Vania always had alternative solutions and ideas. I highly recommend Vania.

Kiki Hill

I’m very pleased to have found Esther whilst searching for a professional and highly qualified and experienced agent for my husbands partner visa application. I would highly recommend her to anyone who is seeking migration assistance.

anyce gelgyn

This is an excellent service. I was contacted quickly and the agent I worked with was excellent. REALLY great price for an excellent service. I would highly recommend using this service.

Jessica Galvin

The Australian Migration Agents Association answered all my visa questions and helped my employer to apply for the sponsorship and nomination. Well done and lots of thanks.

Frank Williams

Our experience with I-Yarin Mcardle was/is excellent. Could not have asked for a better person.

J vella

I am very happy with this service. Great concept. Definitely the easiest way when wanting to find simple short answer to simple question without the hassle of finding exact answers through forum. Will recommend or use again!

Anne Sophie

When I first found find an agent I was given an option of 4 agents and then I chose my migration agent as she looks most suited. I cannot rate higher than 5 stars but if I could I would. She was very professional in her job very efficient.

Richard and Elbegee

My migration lawyer is Ross Townson; he is very helpful and the the service is superb.

Md Haque

My migration agent was excellent! She was beyond attentive and very quick to respond to every email. She was highly organised and remembered every word we said and kept us on track with all our deadlines. We felt so confident and comfortable with her at all times. I highly recommend AMAILA!!

Tanya

I am working on my Australian Partner Visa application with Vania who is just wonderful. She is professional, courteous, quick to share ideas and to respond to queries. I am extremely happy with my choice of agent. Thank you for recommending her.

Henry

Was very impressed with the communication, was very quick to respond and did some follow up too.

Juan

Got me the information I needed. Can recommend you contact Lisa, she answered my question and went above and beyond to help me.

Andy

Larissa has been amazing through the entire process. Extremely prompt with everything and helpful with any questions we had throughout. I can’t imagine having done everything on my own and am so glad we chose to work Larissa! I would highly recommend working with her.

Jessica

The Australian Migration Agent Association answered my visa question without any problems.The service is easy and I even was able to contact my immigration lawyer afterwards.He then took care of my partner visa application and I am now a resident of Australia.I absolutely recommend Ask-An-Agent

Raphael

My migration agent is very competent! We are very pleased with the work! Thank you!

Vanessa

The Australian Migration Agent Association answered my visa question without any problems. The service is easy and I even was able to contact my immigration lawyer afterwards. I absolutely recommend Ask-An-Agent.

Raphael Jerman

I posted my bridging visa question in relation to the Australian work visa for Americans on Ask-An-Agent and got an answer from an Australian Immigration Lawyer within 40 minutes. It is fast and easy!

Clarice Paul

Very helpful – thank you.

Omar

I had a very simple questions but it was answered really fast and I received even a phone call. I will get back to you if I have more questions.

Ana

Wonderful experience, I got my questions answered and could rely on the answers received. I followed your recommendation and my visa was granted without a problem. Thanks a lot.

Vikrom

I wanted you to know that I appreciate your service. I asked my question in different Australian forums and I am happy that I did not rely on the answers received. The advice you gave me saved me thousands of Dollars.

Kevin

I was impressed with the fast response to my immigration questions by my migration agent and the detailed answer received. Many thanks

Alison

The partner visa promotion for $1850 is fantastic. We could choose between 3 Registered Migration Agents and within 7 days our visa application was lodged. Thank you Ask An Agent.

Frank

Got me the information I needed. Can recommend you contact Lisa, she answered my question and went above and beyond to help me.

Ali

We have been very happy with Vania's work and you you have our permission to release the necessary funds through PaySafe.

Fin

Ask a Migration Agent answered my question for my partner visa for Australia within 90 minutes. Can recommend for everybody in need of Australian visa advice!

Frank

We are very satisfied with Misty's work, please proceed with release of my payments by PaySafe.

I am extremely satisfied with Vania's work - she is professional, personable, efficient and quick to respond. I am delighted to have her working on my application for Australian Residency and would have no hesitation in highly recommending her to others.

Hi,

Absolutely happy for you to release the funds to my agent. She has been really useful and got our visa lodged in time - would recommend her to anyone.

Thanks

Matt

My migration agent did a wonderful job for me and not just because of the favourable outcome, although that was also good. She was able to "uncomplicate" the daunting challenge of applying for Australian residency. She was just fabulous!

My migration agent was excellent! Quick to respond and very helpful. Thank you for everything!

My migration agent was lovely, professional and always had great advice. It was great having her by our side for our partner visa. Definitely recommend her!

Kate

I have been very happy with the work my migration agent has provided us, helping with our partner visa. Her instructions are always very clear and laid out step-by-step. I know I can contact her at any time but she made things and email was always efficient and easier.

Everything has been fantastic. My migration agent is very detailed and amazing! She has been extremely helpful and I have recommended her services to a couple of different friends. Thank you for everything!

Maria

My partner and I can happily confirm that my migration agent has been absolutely fantastic during the whole process. We could not have wished for a more supportive and all round delightful agent to help us to get to this point!

Michael

We were very impressed with the service we received from our Migration Agent and would recommend her without hesitation. She took time to explained clearly to us the procedure and documents required for our visa application.

Read family

I would like to inform you of the excellent and efficient work conducted by my migration agent on my June 2017 submission of my RRV application. She was thorough, meticulous and provided measured and accurate direction for a successful application and approval.

Adam

Excellent experience with my migration agent! Was easy to deal with, professional, experienced and very knowledgeable on the process. Would highly recommend AMAILA.

Stephen

My experience with my migration agent was extraordinary good. I got assistance from her regarding my partner visa and she was very helpful and would always answer any of my queries in the minimum time possible. 5-star-experience :-)

Priya

Thanks for your support and guiding us in every step of the partner visa process. Keep up the great work!

Fann

My migration agent has been very helpful throughout the application process and I strongly recommend him as your agent for a stress-free experience. He knows his job very well and answers your questions promptly.

Jan

Amazing service and very professional, highly recommended! My migration agent was kind, patient, super nice, quick to reply and very very helpful, he really knows his stuff and I felt taken care of! Could have honestly not done it without him.

Sarah

Perfect service for a complex application. Very friendly and efficient. Thank you!

Winnie

We contacted a number of migration agents before deciding to use AMAILA. We loved the straightforward and professional communication and the transparency of the fees for their services.The fees offered by my agent and AMAILA provided greatest transparency.

Ryan

Such a helpful migration agent I don’t know what I would have done without him, he has great advice and answers for everything. I highly recommend my migration agent to work with.

Kevin

I can recommend my migration agent highly. If you have any questions he is the migration agent you can always ask and get a fast and detailed response. And also great thanks to AMAILA for all the support.

Benjamin

We initially started the application ourselves for the 189 skilled independent stream and found a lot of the questions ambiguous and frustratingly time consuming!! So, we decided to use my migration agent to process our applications. This was the best decision we made!!

Lindsey

My migration agent is one of the kindest and most admirable people I have met. The time and effort she put in with my partners application for a prospective marriage visa was extraordinary.

Marco

I received a fantastic result and satisfactory service from my migration agent. Highly recommendable. Thank you!

Dominik

I can happily confirm that my migration agent has been absolutely fantastic during the whole process. She helped my partner and I get our Permanent Residency quickly and without any stress. She’s been positive the whole time.

Emma

Thanks my migration agent, your knowledge and insights have been invaluable. I couldn't have had a better experience working with an immigration lawyer

Vijay

It was a pleasure dealing with my migration agent and the AMAILA. She was always available for any questions I had. This support is so important when trying to go through the tedious and detailed application process. I will keep on recommending your services. Thank you again!

Louise

I have received a quick response and my clarification request was answered promptly too by my migration agent. Your invaluable advice helps a lot with my visa. Thank you.

Simon

Thank you to my migration agent, for the comprehensive response. The additional remarks regarding my visa application are very useful. Thanks also to AMAILA customer service for her guidance.

Ken

Fantastic service, AMAILA customer service and my migration agent were super helpful. If you seek a good migration agent, don't look further.

Thao

Thanks to my migration agent and her team, she was super attentive and answered all my questions fast. She clearly knows the migration laws. Keep up the good work!

Diana

We've had a wonderful experience. Thanks!

Israel

Can happily recommend my migration agent, she is indeed a professional and you can rely completely on her advice. Thanks for all the support!

Chiara

Great migration agent! Really quick to reply and happy to about any problems regarding application process. Highly recommended to anyone looking to get help from an agent.

Carolina

Incredibly helpful and easy to deal with. Answered all my questions quickly and was always easy to contact. Would highly recommend.

Farah

My migration agent has been so wonderful in helping us navigate the partner visa process, would definitely recommend her to anyone who needs help deciding what visa best suits their needs and help processing that visa!

Luke

My migration agent was great throughout the entire application process. She was professional, knowledgeable and efficient. It's nice to have someone working with you who has gone through the process themselves. I would highly recommend her to anyone looking for Australian visa experience!

Matthias

We were most impressed with my migration agent's service. She was always a pressure to talk with and discuss any of our questions with. Any questions that we sent by email were always answered quickly. I’m so grateful for lodging my wife’s visa application. Thank you!

Bunga and Mark

My migration agent helped my partner and me through her visa application and was able to sort out everything quickly. I especially liked the lower fees for a partner visa compared to other agents. Her service was great.

Nancy

Thanks to your professionalism and expertise, our partner visa application was submitted in record time and 'decision-ready'. I appreciated that you were always readily available to respond to my questions!

Angela

Response to my visa application question was very fast and our clarification request too was responded to promptly and clearly. Happy to recommend this migration agent. Ta.

Jawad

I'm pleased with the response I received after having asked my question on AskAnAgent.

Cameron

We received a great visa service and support from my migration agent and AMAILA customer service!!!

Neha

Very helpful. I will contact you again, when the need arises.

Vinay

My migration agent and AMAILA customer service, your performance and advice was beyond expectations. Your assistance in this whole process is greatly appreciated. Well done. You did a great job.

Camila

My migration agent has provided me with a very thorough and comprehensive response to my question lodged via this service. The response was very helpful. I'll be happy to recommend her!

Luana

My migration agent and AMAILA customer service are definitely the people to speak to!

Mona

Thank you, my migration agent, - you have been very helpful.

Lebanon

The Visa has now been submitted online and my migration agent was a fantastic help.

Many, many thanks to Vania for great service. It was a great experience. I will highly recommend Vania’s migration agent services to anyone because she’s provided quick and fast service to me and she gave the good advice. Thanks a lot again!!!!!

Stephanie

We applied for the 309 visa, my husband is Moroccan. We were approved in 9 months and we used a migration agent. We went through "Ask An Agent". They were fantastic.

Donna